PRIVACY POLICY

GENERAL

We will never sell or distribute any information you provide us for any purpose not related to your transaction with us.


COOKIE POLICY

WHAT ARE COOKIES?


As with most e-commerce websites this website uses cookies. Cookies are small files that are stored on your computer by your web browser when you access a website to improve your browsing experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however, this may limit this website's functionality. 


2. HOW WE USE COOKIES


We do not use cookies to store any of your personally identifiable information. We offer you, the user, an option to purchase products from our site using e-commerce or payment facilities. When you add an item to your basket, we use a cookie to remember what you have added to allow you to continue to browse without losing the contents of your basket.


We also use cookies provided by trusted third parties.


Our site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how users navigate and use our site, helping us improve the overall user experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging ane relevant content. 


We also use social media buttons and/or plugins on this site that allow you to connect with your Instagram, Twitter, Pinterest, Facebook and other social media accounts in various ways. For the social share buttons to work correctly, Twitter, Pinterest and Facebook will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.


3. DISABLING COOKIES


You can prevent the storage of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will result in disabling certain functionality and features of our site as outlined above. Therefore it is recommended that you do not disable cookies. 


3RD PARTY PROVIDERS

•SHOPIFY

Although we are based in the United Kingdom, and all the information on the site is provided by We Love Prints, we use the third party service Shopify to host our online shop. When visiting weloveprints.co.uk you are viewing a website hosted by shopify.com, a company based in Canada. The servers hosting this website may be located in various countries, and as such, you should assume your data is crossing international borders.


View Shopify's privacy policy here: https://bit.ly/2Inn6zw


•GOOGLE ANALYTICS

We use Google Analytics to collect internet log information and details of visitor behaviour patterns. We do this to inform our website design and continually improve our service. This information does not personally identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.


View Google Analytics privacy policy here: https://bit.ly/2I87fgh


•KLAVIYO

We use a third party provider, Klaviyo, to deliver our email correspondents. We gather statistics around email opening and clicks using industry standard technologies, including clear gifs to help us monitor and improve our e-newsletter. You will always be able to stop receiving these emails through a link on each mailing, or by contacting us using the form on this site. 


View Klaviyo's privacy policy here: https://bit.ly/3fmvVr3


•BEST CURRENCY CONVERTER

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.


View Best Currency Converter privacy policy here: https://bit.ly/2GV8JCX 


•HOTJAR

We use Hotjar to collect internet log information and details of visitor behaviour patterns. We do this to inform our website design and continually improve our service. This information does not personally identify anyone. We do not make, and do not allow Hotjar to make, any attempt to find out the identities of those visiting our website.


View Hotjar's privacy policy here: https://bit.ly/2Ls2HMD


YOUR PERSONAL DATA

In most circumstances we will not disclose personal data without consent. However we may disclose your personal information if we are required to do so or if you violate our terms of service. By using our service you imply that we may disclose your information to companies we use in order to complete your transaction, such as the delivery company.


OTHER WEBSITES

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.


WITHDRAWING CONSENT

You can withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise this right, please contact us at info@weloveprints.co.uk.


NO FEE USUALLY REQUIRED


You will not usually have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee where permitted by law if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.


WHAT WE MAY NEED FROM YOU


We may need to ask for specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to anybody who does not have a right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.


TIME LIMIT TO RESPOND


We try to respond to all valid requests within the period required by applicable law. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

POLICY UPDATES

This privacy policy is revised and updated regularly. Last updated 17/05/21.